Know your Car and it’s Problems
Good communication between you and an Auto Repair shop is vital. The following tips should help you along the way:
• Do your homework before taking your vehicle in for repairs or service.
• Read the owner's manual to learn about the vehicle's systems and components.
• Follow the recommended service schedules.
• Keep a log of all repairs and service.
When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.
Use all of your senses to inspect your car frequently. Check for:
• Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
• Changes in acceleration, engine performance, gas mileage, fluid levels.
• Worn tires, belts, hoses.
• Problems in handling, braking, steering, vibrations.
• When did the problem first start?
• When and how often does the problem occurs.
• Is it constant or periodic?
• When the vehicle is cold or after the engine has warmed up?
• At all speeds? Only under acceleration? During braking? When shifting?
Markham Auto Repair has always recognized the importance of communications in automotive repairs. Once you are here, communicate your findings. Be prepared to describe the symptoms. Carry a written list of the symptoms that you can give to us. Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell where it hurts and how long it's been that way, but let us diagnose and recommend a remedy.
Stay involved... Ask questions.
Ask as many questions as you need. Do not be embarrassed to request technical definitions. Ask to be called and apprised of the problem, course of action, and costs before work begins. Before you leave, be sure you understand all our policies regarding labor rates, guarantees, and acceptable methods of payment.
Leave a telephone number where you can be reached.
To discuss any of these tips in further detail, contact Markham Auto Repair and we'll be glad talk to you about them.
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Good communication between you and an Auto Repair shop is vital. The following tips should help you along the way:
• Do your homework before taking your vehicle in for repairs or service.
• Read the owner's manual to learn about the vehicle's systems and components.
• Follow the recommended service schedules.
• Keep a log of all repairs and service.
When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.
Use all of your senses to inspect your car frequently. Check for:
• Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
• Changes in acceleration, engine performance, gas mileage, fluid levels.
• Worn tires, belts, hoses.
• Problems in handling, braking, steering, vibrations.
• When did the problem first start?
• When and how often does the problem occurs.
• Is it constant or periodic?
• When the vehicle is cold or after the engine has warmed up?
• At all speeds? Only under acceleration? During braking? When shifting?
Markham Auto Repair has always recognized the importance of communications in automotive repairs. Once you are here, communicate your findings. Be prepared to describe the symptoms. Carry a written list of the symptoms that you can give to us. Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell where it hurts and how long it's been that way, but let us diagnose and recommend a remedy.
Stay involved... Ask questions.
Ask as many questions as you need. Do not be embarrassed to request technical definitions. Ask to be called and apprised of the problem, course of action, and costs before work begins. Before you leave, be sure you understand all our policies regarding labor rates, guarantees, and acceptable methods of payment.
Leave a telephone number where you can be reached.
To discuss any of these tips in further detail, contact Markham Auto Repair and we'll be glad talk to you about them.
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